In week 2 in February we surveyed all advisers using our on line group life and CI quotes process to get some further feedback on ease of use and competitiveness. 75% of respondents indicated that we are competitive. 61% gave Strongly Positive responses on competitiveness, 8, 9 or 10 on a ten point scale. On ease of use, 83% were Positive, 50% Strongly Positive.
We have acted on early feedback and are now changing some screens particularly on data upload processes. Thanks for the feedback.
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